Returns Policy

Locks Direct are committed to selling quality products, which we hope you will be completely satisfied with. However, we understand that sometimes there may be occasions when you need to exchange or return something you have bought.

Looking to make a return?

If for any reason you are not entirely happy with any item then you can send it back to us to be fully refunded and hassle free!

Please note the items must be returned within 30 days from the date of receipt and complete in original unopened packaging.  

Unfortunately we cannot refund any additional cut keys ordered.

To find out more information, please get in contact with us and we will do our best to help you with your enquiry.

Lincolnshire County Council
Waitrose
Nottingham City Council
BBC
Siemens
JCB

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